Configuring NTP & correcting the system clock

Accurate server time is important for accurate user acivity logging, and a core component in ensuring that both SSO and two factor authentication features work as expecting.

Using an NTP server is recommended as the virtual appliance’s time source, rather than relying on the host clock (VMware only).  To correct the system time and configure the server to use NTP, follow the steps below:

1.  Navigate to Foldr Settings >> Appliance >> Services and ensure the NTPD service is ‘enabled’ and ‘active’ – or if you’re running an older version that doesn’t have the Services tab in the UI run the following from the server console:

systemctl enable ntpd
systemctl start ntpd
2.  Switch to use Network Time Protocol as Time Source in Foldr Settings >> Appliance >> Date & Time.  Set the Time Zone to the correct region if not set (Europe/London if UK).

3.  Set the Time Source as shown below:

server x.x.x.x iburst

Where x.x.x.x is the IP address of the NTP server (typically an Active Directory Domain Controller)

4. Force a time sync with the following console command:

time-sync x.x.x.x
(again where x.x.x.x is the IP address of the Domain Controller)

You can then confirm the time is correct using the date command on the appliance console directly or via an SSH session (port 2082)

Need more help?

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