Issue – The Windows app installation may halt with error 1001 as shown below.
Cause – Event 1001 is caused by an improper installation of the Foldr Service agent. This error may be seen during an upgrade or during uninstall.
Solution – To proceed with the installation you should stop the Foldr service and remove the service registration by running the following commands in an elevated command prompt (Start > type ‘cmd’ > right click on ‘cmd’ icon > Run as Administratior). Note – The double quotes are required:
net stop “Foldr Service”
sc delete “Foldr Service”
Reboot the computer and try the install/upgrade again.