Error 1001: The Specified Service Already Exists

Issue – The Windows app installation may halt with error 1001 as shown below.

Cause – Event 1001 is caused by an improper installation of the Foldr Service agent. This error may be seen during an upgrade or during uninstall.

Solution – To proceed with the installation you should stop the Foldr service and remove the service registration by running the following commands in an elevated command prompt (Start > type ‘cmd’ > right click on ‘cmd’ icon > Run as Administratior). Note – The double quotes are required:

net stop “Foldr Service”
sc delete “Foldr Service”

Reboot the computer and try the install/upgrade again.

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