Hidden Items

By default, Foldr will not show hidden items to users.

Enabling Hidden Items – Foldr Settings

Hidden items can be enabled on a per-share basis through the Advanced tab in Foldr Settings >> Shares

Client changes needed – Web

No changes required.

Once this setting has been saved, hidden items will appear automatically in the web app (slightly greyed-out to indicate its a hidden item)

Client changes needed – Mobile

No changes required.

Hidden items will appear as normal in the mobile iOS and Android apps automatically.  iOS shown:

Client changes needed – Desktop

Windows and macOS will need the standard options used in Explorer or Finder enabled to show hidden items before these are visible in the mounted Foldr drive.

Windows – Show hidden files

macOS – Show hidden files

Windows shares & items beginning with a period character

Windows Explorer allows users to create directories and files beginning with a period character.  This can causes issues in Foldr, where expected items may be missing from file lists because other major operating systems (i.e. non Windows OS) consider these to be hidden automatically.

Should you have users that are creating items on SMB shares that begin with a period character, the administrator should show/enable hidden files on the shares as required.

Need more help?

Get in touch and we'll be happy to assist you, [email protected]

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