Updating Foldr v4.9.x or 4.10.x to 22.214.171.124 or later
Issue: There is a known issue updating from server versions 4.9.x and 4.10.x to 4.14.x that may render a Foldr server appliance unusable.
Cause: Old dependencies cause the update process to halt before it has completed resulting in a missing PHP installation.
Resolution: Contact Foldr support ([email protected]) before updating your server from 4.9 or 4.10. We can quickly correct the issue over a remote session and this will allow the server to update as usual.
IMPORTANT – Please always snapshot your system in Hyper-V, VMware etc before attempting to install Foldr server updates so you can roll back quickly.
Always delete snapshots when you’re happy that the update has been installed successfully.